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I'm Nhung*, a product manager with UX background, now building AI products. Currently exploring what's possible when you combine technical capabilities with real user needs in AI Product Development.

*it’s pronounced 'Nyoong'


AI Product Portfolio

Curious to learn more? Here’s my 3-week AI journey as published on Bootcamp.
Over three weeks, I built and tested three AI prototypes using Design Sprint methodology, validating concepts with 16 users to understand how AI products work differently from traditional software.


Building product from scratch

I spent five years at ExoFlare as Product Lead, building Australia's first digital biosecurity platform from idea to market. I guided two products from concept through enterprise deployment across Australia's agricultural sector.

ExoFlare mobile app: Biosecurity Threat Management system providing a quick and easy sign in process for visitors, and biosecurity risk assessments tailored to industry

What I learned

Built and scaled two products from $0 to $500K combined ARR across 700+ deployment sites

Led cross-functional team of 6 engineers through rapid product expansion from 1 to 9+ market segments

Maintained 80%+ customer retention while securing major enterprise contracts

Conducted 450+ customer interviews that directly informed product-market fit decisions

Expanded market reach across Australia and Fiji


PREVIOUS PROJECTS


Things I'm good at


Things I love doing

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Traveling

One of my memorable (mis)adventures was being stuck for 48 hours at 5000 metres in the no man’s land between Kyrgyzstan and Tajikistan.

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Foraging

Finding food in the wild has always excited me. Berries, mushrooms, oysters and wild rocket are particular favourites.

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Making stuff

From bread-making to beanie-knitting, from pillowcase-sewing to pottery - what I lack in raw talent I usually make up for in enthusiasm.