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I'm Nhung*, a product manager with UX background, now building AI products. Currently exploring what's possible when you combine technical capabilities with real user needs in AI Product Development.

*it’s pronounced 'Nyoong'


AI Product Portfolio

Over just three weeks, I built and tested three AI prototypes using Design Sprint methodology, validating concepts with 16 users to understand how AI products work differently from traditional software.

Curious to learn more? Here’s my 3-week AI journey as published on Bootcamp.


Building product from scratch

I spent five years at ExoFlare as Product Lead, building Australia's first digital biosecurity platform from idea to market. I guided two products from concept through enterprise deployment across Australia's agricultural sector.

ExoFlare mobile app: Biosecurity Threat Management system providing a quick and easy sign in process for visitors, and biosecurity risk assessments tailored to industry

What I learned

Built and scaled two products from $0 to $500K combined ARR across 700+ deployment sites

Led cross-functional team of 6 engineers through rapid product expansion from 1 to 9+ market segments

Maintained 80%+ customer retention while securing major enterprise contracts

Conducted 450+ customer interviews that directly informed product-market fit decisions

Expanded market reach across Australia and Fiji


PREVIOUS PROJECTS


Things I'm good at


Things I love doing

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Traveling

One of my memorable (mis)adventures was being stuck for 48 hours at 5000 metres in the no man’s land between Kyrgyzstan and Tajikistan.

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Foraging

Finding food in the wild has always excited me. Berries, mushrooms, oysters and wild rocket are particular favourites.

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Making stuff

From bread-making to beanie-knitting, from pillowcase-sewing to pottery - what I lack in raw talent I usually make up for in enthusiasm.